Shipping Policy for Game of Jars – Eco-Friendly Packaging Shop
At Game of Jars, we strive to provide efficient and reliable shipping services for our customers. This Shipping Policy outlines important information regarding the shipment of orders placed on our website. By placing an order with us, you agree to the terms of this Shipping Policy.
1. Order Processing Time
1.1 Processing Time
Once you place an order with Game of Jars, we require a processing period before the order is shipped. Our processing time typically ranges from 1 to 3 business days. During peak seasons or promotional periods, processing time may be slightly longer. We appreciate your patience during these times.
1.2 Order Verification
To ensure the security of our customers and prevent fraudulent transactions, we may need to verify certain details of your order. This verification process may involve contacting you via email or phone. Your prompt response will help expedite the processing and shipping of your order.
2. Shipment Methods and Delivery
2.1 Shipment Methods
We partner with reputable private delivery companies to handle the shipping of your orders. We rely on their expertise and infrastructure to ensure the safe and timely delivery of your packages. The available shipment methods and carriers will be displayed during the checkout process, allowing you to choose the option that best suits your needs.
2.2 Delivery Time
The delivery time of your order depends on various factors, including your location and the shipping method selected. Once your order is processed and handed over to the delivery partner, the estimated delivery time will be provided to you. Please note that unforeseen circumstances, such as weather conditions or logistical issues, may occasionally cause delays. We kindly ask for your understanding in such situations.
2.3 Tracking
For your convenience, we provide tracking information for all orders. Once your order has been shipped, you will receive a confirmation email containing the tracking number and instructions on how to track your package. You can monitor the progress of your shipment through the delivery partner’s website or by contacting their customer service directly.
3. Shipping Fees
3.1 Calculation of Shipping Fees
Shipping fees are calculated based on various factors, including the weight of the package, destination, and selected shipping method. The applicable shipping fees will be displayed during the checkout process before you finalize your order.
3.2 Free Shipping
We may offer free shipping promotions for specific products or order amounts. Any applicable free shipping offers will be clearly communicated on our website and during the checkout process.
4. International Shipping
4.1 Customs and Duties
For international orders, please note that customs duties, taxes, and fees may be imposed by the destination country. These additional charges are the responsibility of the recipient and are not included in the purchase price or shipping fees paid to Game of Jars. We recommend contacting your local customs office for more information on potential customs fees before placing an international order.
4.2 Shipping Restrictions
While we strive to ship to as many countries as possible, there may be certain locations or items that are restricted from shipping due to legal or logistical reasons. If we are unable to ship to your specific location, we will notify you promptly and process a refund for the affected items.
5. Changes to this Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time. When we make changes, we will revise the “Effective Date” at the top of this policy. We encourage you to review this Shipping Policy periodically to stay informed about our shipping practices.
6. Contact Us
If you have any questions or concerns regarding our Shipping Policy or the shipment of your order, please contact us at:
Game of Jars – Customer Support Email:support@gameofjars.com
Our dedicated customer support team will be happy to assist